Our Guarantee & Warranty - CleanRun Air Duct Cleaning Leander

The CleanRun Air Duct Cleaning Leander Guarantee

When we pull our Rotobrush equipment back onto the truck in Leander, we leave behind more than cleaner ducts. We leave behind a written price we agreed to before touching a single panel, a photo record from inside every duct run showing what was there and what we removed, and a promise signed by Tomas Reyes that we’ll make it right if anything about the job isn’t. That’s been our standard since 2013, through 52,000 homes, and it’s not changing. No manager approval needed. No runaround. Just our word, in writing, backed by the H.A.V.E.N. Standard we’ve operated under from day one.

Call (737) 252-1285

What’s Covered

• Workmanship on every duct run, register, and plenum. If a joint we sealed develops a leak, if a register we cleaned still blows visible debris, or if any part of the scope we wrote down isn’t performing as it should within 365 days, we return and correct it at no charge. Haven Standard Clause 4: Done Right Promise.
• Parts and equipment we install or handle. When we replace a section of flex duct, install a Honeywell or Aprilaire filtration component, or apply Guardsman sanitizing treatment, those materials are covered by both manufacturer specifications and our own installation guarantee. If we broke it, we fix it. If it fails because we installed it wrong, we reinstall it right.
• Cleanup that leaves your home as we found it. Our Nikro and Abatement Technologies negative-pressure extraction systems (think industrial vacuums that pull debris out rather than blowing it around) are designed to contain mess. If we track dirt through your hallway in Leander’s Ranch at Cypress Creek or leave dust on your counters in Mason Hills, we clean it. That’s not extra. That’s baseline.
• Arrival when we said we’d arrive. Leander traffic on 183A during rush hour is real, and we build that into our scheduling. If we’re running behind, we call before you have to wonder. No ghosting, no “the crew’s on the way” for two hours. Respect for your time is part of the job price.
• Honest pricing with no invoice surprises. Haven Standard Clause 1: written price before any work starts. Not after we’ve disassembled your return-air boot. Not once we’re standing in your garage with the truck running. Before. Every time. The number on the page is the number on the invoice. Period.

Our Satisfaction Promise

Here’s how the 365-Day Done Right Promise actually works. You notice something off - maybe airflow still feels weak at the master bedroom register in your Leander home, maybe you spot debris we missed in the photo record we delivered, maybe the sanitizing treatment smell lingers longer than we said it would. You call (737) 252-1285. A live person answers, 24/7, because that’s how our phones work. We schedule a return visit, usually within 48 hours for Leander addresses. A background-checked, uniformed technician - identified by name before arrival - shows up, reviews your original written scope and photo record with you, and fixes the issue. No diagnostic fee. No “let’s see if it’s really our fault” conversation. If we didn’t do it right the first time, we make it right. The guarantee is written on every job record, not tucked into marketing copy on a website. Tomas Reyes put his name on the first one in 2013, and he still stands behind every one we issue in Cedar Park, Leander, and the surrounding areas.

We’ve had homeowners bring us competitor quotes that seemed too good to be true, and they usually were. Our Free Second Opinion exists for exactly that situation. Bring us any written estimate from another duct cleaning company in the Leander area. We’ll put our own number next to it, line by line, in writing. No pressure to choose us. Just transparency about what you’re actually paying for - whether that’s negative-pressure extraction with a Rotobrush system or a shop vac run from a pickup truck.

Before

After

Licensed & Insured Backing

The paper matters. CleanRun Air Duct Cleaning Leander carries full licensing and insurance because “we’re careful” isn’t a guarantee you can verify. Our license number is published on this page, not buried in a footer link that goes nowhere. Our insurance and bonding means if a technician accidentally damages your HVAC cabinet, your drywall, or anything else in your Leander home during a job, there’s a real policy behind the apology. No “we’ll take care of it” that turns into small claims court. No personal checks from the owner’s pocket. Professional coverage, professional claims process, professional resolution.

This is what separates a Haven Standard operation from the guys with a magnetic truck sign and a Groupon. Licensing means we’ve met Texas requirements for handling the electrical components, gas connections, and mechanical systems tied to your ductwork. Insurance means you’re not relying on someone’s good intentions if something goes wrong. Bonding means there’s financial recourse even if the company disappears. We’ve been in Leander since 2013. We’re not disappearing. But the paperwork exists so you don’t have to take our word for that either.

What We Document, What You Receive

Every CleanRun job in Leander concludes with three concrete deliverables. First, the written scope and price, signed before work began, showing exactly what systems were cleaned, what equipment was used, and what you agreed to pay. Second, the Documented Photo Record - before and after images from inside every duct run, not a single representative shot from one vent. You see the 3-inch debris build-up at the first elbow. You see the clean metal after extraction. Third, the 365-Day Done Right Promise, printed with Tomas Reyes’s signature block, stating the specific coverage and how to invoke it.

These aren’t “reports” or “summaries.” They’re evidence. Evidence that work happened, that it happened in your specific home in Leander, and that someone with a name and a license number stands behind it. We’ve delivered over 52,000 of these packages since 2013. The homeowners in Crystal Falls, Bryson, and Travisso who’ve called us back for second jobs didn’t do it because we asked nicely. They did it because they could see what they paid for, and they knew we’d answer the phone if something wasn’t right.

How to Invoke Your Guarantee

Call (737) 252-1285. State your concern. Have your original job record handy - the written scope with the date and address. We’ll pull the photo record from our files and schedule a return visit. If the issue falls under the Done Right Promise, there’s no charge. If it turns out to be unrelated to our work - say, a new HVAC component failure after we left - we’ll explain what we’re seeing and give you a written second opinion on that too, at no cost. Haven Standard Clause 2: Transparent Resolution. No homeowner in Leander should feel stuck guessing whether a problem is their responsibility or ours.

Frequently Asked Questions